@TimothyHiggin Hello, may I have the model number of your TP-Link device? If it is a wireless router, below is a setup video for your reference to install it as it seems that there is no internet on...

@Spiemel Hi, thanks very much for your kind suggestions, while AX11000 is already in the product list. Just to verify, after the firmware update and when you try to connect to the wireless network on...

@samunski @Veyl Hello, may I know if your C5400 V2 is a US version or an EU version, please?

@Agsala111 Hi, where is the VPN server, in your work office, or at home? Is this C80 installed at home, right?

@iceCream Hi, I have sent you a PM, please check and confirm.

@Deivids Hello, This issue may need to escalate to our engineers and they will email you, if you are willing to do further analysis, please check your inbox and respond. Thanks for your cooperation...