@Nike-Tom After the firmware update, did you reset the C6 to factory defaults and reconfigure it from scratch? If not yet, please give it a go. BTW, when your devices cannot connect to the C6...

@vulcan83 Hi, I have just replied your own post, please check and respond via email, thanks.

@vulcan83 Hello, thanks for all the detailed info you've provided. To locate this issue and try to fix it, we would like to follow up on your case via email. Please check your inbox and provide the...

@Yonghee Hello, This issue may need to escalate to our engineers and they will email you, if you are willing to do further analysis, please check your inbox and respond. Thanks for your cooperation...

@boyne Hello, thanks for all the details. It seems your case has been handled by the engineers already, please keep in contact with him and he will help you out ASAP. Good days.

@Srinirao Hello, thanks for the details, I have sent you a PM, please check and confirm.