@YZ123 Hello, Is the model number of your router AX1500? Can you please verify it on the device bottom label? May I know who is your ISP? What is the network bandwidth provided by your ISP? When the...

@Kourosh Hello, thanks for the log file but sorry there is no much info in it as the C9 seems rebooted and cleared the previous log. When the router restarts, are all the LEDs turn off then on...

@solaimanfahim Hello, We can connect both the C6 and Deco M4 in the same network, and they can work without an issue. However, Deco can't build a mesh network with those non-Deco devices. The Deco...

@kand Hello, Please refer to the User Guide to send the system log to your mailbox: https://www.tp-link.com/us/user-guides/archer-a7&c7_v5/chapter-16-manage-the-router#ug-sub-title-11 If neither...

@Cliff02 Hello, Below is the guide to configure the WR840N into an Access Point: https://www.tp-link.com/support/faq/1384/ Note: Ensure there are no settings like Access Control or MAC filctering on...

@JerryHo88 Hello, Below is the instruction to set up parental control on the C50: https://www.tp-link.com/support/faq/350/ You can follow this article to do some troubleshooting and correct parental...