@AmnsNgh If you put this static IP address and gateway on your computer directly and connect that computer to your ISP modem, do you have internet access? Who is your ISP?

@Paras781 Hello, Our engineer will email you, if you are willing to do further analysis, please check your inbox and respond. Thanks for your cooperation and support. Good day.

@Wicklo Hello, your problem is not the same as BanditsAtZero’s. Please help verify some details: May I know who is your ISP? Have you checked if the internet connection is stable when you plug your...

@Artzox Hello, do you mean the devices connected to the WR740 wireless still cannot access the internet? How about the IP address on those devices? Can you ping the AX1500 gateway? We will soon check...

@W.e.S Hello, thanks very much for all the detailed tests you have performed, really appreciate that. Currently, we cannot tell if it is or it's not a firmware issue on the C5400X, as you find out...

@Phil_Roll Hi, May I know which beta have you tried? What is the hardware version of your C1200, can you show me the device bottom label? Sorry that there is still no ETA for the new firmware.