@Joao_Hutner Hello, below is some tips I searched online for you, try to check the model and driver of your wired adapter on the computers, we will then help figure it out:...

@jashkenas Hello, is the model number Archer AX50? Ensure its firmware is up-to-date. Below are some basic suggestions if you cannot read some files when attached the HDD to the USB port on the...

@Red90 Hello, it seems that your case has been forwarded by our engineers, it is suggested to follow it up with the engineers directly.

@ANJANI Hello, Our engineer will email you, if you are willing to do further analysis, please check your inbox and respond. Thanks for your cooperation and support. Good day.

@Piku510 Hello, Our engineer has emailed you, if you are willing to do further analysis, please check your inbox and respond. Thanks for your cooperation and support. Good day.

@_pankaj_yadav_ Thanks for the info. This Archer C20(INWISP) is a customized version for the local market and there is currently no available firmware for it, so it cannot update to the latest...