@Geos Hello, Sorry for the trouble caused, we will do some troubleshooting first and try to fix it. So the current A6 will lose the 2.4GHz wireless connection? How about the 5GHz wireless connection,...

@zoozoo Hello, May I know who is your ISP? What is the network bandwidth provided by your ISP? Please ensure the connection is stable when you connect the modem to the computer directly. When the...

@SBSB Hello, Sorry for the trouble caused, we will do some troubleshooting first and try to fix it. So the current Archer C20 will lose connection on both 2.4GHz and 5GHz wireless connection? How...

@allday Hello, Please ensure the Smart Connect is disabled on your web interface, then create a new SSID for the 5GHz-1, such as your name, and ensure it is completely different from the SSID of the...

@WendyG2020 Hello, May I know how do you connect the WR902AC in your network? Is it connected as in the below layout? https://www.tp-link.com/support/faq/2028/ There should be internet access in your...

@AC4000 Hello, Do you mean there is a VPN server on the C4000? If yes, you may disable the VPN server on it: https://www.tp-link.com/support/faq/1544/ Or if you mean the remote management of the...