@RicoRicowski Hello, That's correct. The Access Control settings on the C6 router is different from the old WR1043N and it requires to enter both the IP address and MAC address of the devices. Below...

@jwack Hello, We would do some troubleshooting first to narrow down this issue and try to fix it. 1. Ensure the firmware of your AX10 is up-to-date, and show me the screenshot of the firmware...

@bigearsman Hello, Do you mean the wireless devices are showing connected to the C6 wireless network but failed to access any webpage? If so, please confirm some details as below and we will try to...

@Tp_link_1020 Hi, sorry to tell you that we can provide English service for global users now. You are suggested to contact the local tech support to get some suggestions....

@Unzila.khan Hello, detailed issue description including the TP-Link device model as well as its hardware version will help a lot in addressing the issue, so don't hesitate to provide as more details...

@samee Try to do a MAC clone on the C20 like step 3 in the below FAQ, ensure the computer is wired connected to the C20 : https://www.tp-link.com/support/faq/1556/ May it help.