@Benoa Hi, sorry about that. If this is the case, please kindly wait for the new firmware release, which won't be long now. Good day.

@JRSur Hello, sorry to respond late. Our engineer will email you, if you are willing to do further analysis, please check your inbox. Thanks for your cooperation and support. Good day.

@Dmonde @Jeff.Hsu Hello, apologies for the late reply. Do you mean all of your 5G clients such as laptops and phones cannot connect to the 5GHz wireless network of the AX6000 after the firmware...

@vincpn Hello, As per your description, it seems that this speed issue only occurs on your wireless clients, can you please help check with the below details? 1. May I know these devices are...

@centeraldoha Do you mean you want to access the router web interface when you are not connected to its network? You may refer to the below guide to enable the remote access on it:...

@KingMarc Hi, Do you still use the original power adapter? Was there any power cut or bad weather when you upgrade the firmware? Are you able to access its web UI from a browser? What is the hardware...