@James_n Hello, Basically, you will be required to create a password when you initially set up the router, you may confirm again with the password you created. BTW, Have you referred to this...

@Tony55694 Hello, As per your description, it seems that the router is damaged when you tried to flash the firmware back. According to the warranty policy, we may not be able to help you replace it...

@Varunvx Hello, Do you mean the 2.4G wireless of your C6 router is disconnecting? How about the 5G and wired connection on it, are they still stable? How many wireless devices are connected to the...

@Dmonde Hello, apologies again it takes long to release the new official firmware for the AX6000. Our developers are working on it and it will be available soon, please give us more patience like you...

@Prasenjit Hello, sorry to hear that but thank you for your update. Hope everything will be good then. Have a nice day.

@dus44 Hello, Do you mean the Parental Control doesn't take effect at the correct time? Below if the instructions to configure the Parental Control settings, please ensure your settings have been...