@Jig71 Hello Juan, the latest firmware 200117 is the first firmware released for the newly made Decos coming off the factory line now, therefore there is no firmware upgrade notification pops up on...

@samwardill Thanks for your reply, we will do some troubleshooting to locate the issue. 1. What is the current network diagram? How many Deco P9 do you have and how do you connect them together? 2....

@NvC Hello, you can locate them like the diagram attached. The Deco M9 Plus can connect to each other by wired cable or wireless, and you can plug in a switch between the two Decos. As for the second...

@FNB Thanks for your reply. I totally understand that you want to enjoy the new features with the official firmware, and we attach great importance to it. We technical support, as a bridge between...

@Babybird I see, thanks for your reply. The Deco M4 has the gigabit LAN ports which can handle the current bandwidth. And if need any further help, be free to let us know.

@khhong Please turn off the modem and Deco M5 first. And then turn on the Deco M5 first, 30s later, turn on the modem and wait 1-2 minutes to restart. After booted up, please verify whether the led...