@Reverberat1on Hello, Sorry for the inconvenience caused here. We would do some troubleshooting first to narrow down this issue and try to fix it. May I know who is your ISP? What is the light status...

@needforspeed51 Hi, May I know who is your ISP? Have you checked if the internet connection is stable when you plug your computer directly to the modem? How about the internet LED on the C5400X when...

@SebasLag Hello, May I know the current firmware of your AX6000? Do the HomeKit wifi devices and the AirPrint printer are connecting to the 2.4G wireless network? If your current firmware is 1.1.0...

@Raghav_Naresh Hello, thanks for sharing this valued info on the community, which may help others a lot. Have a nice day.

@Guido76 Hello, If nothing can make it power on correctly, you may need to contact the local tech support to check the warranty cause the device seems faulty:...

@XiniX00 Hello, Is your computer running on Windows 10 as well? If you still encounter a login failure when trying to upgrade the firmware of his Deco M9 Plus V2, please try the below Upgrade Tool:...