@GrenSo This is much clearer. Thank you for the detailed information. I've escalated the case to our support engineers, who will analyze it and provide a solution.

@Manu1973 Sorry for missing this thread. If you don't have Wi-Fi 7-capable devices, or you may only own Wi-Fi 5 or Wi-Fi 6 devices, a Wi-Fi 6E router will provide excellent performance and features,...

@lisukup Apologies as I am running out of solutions on where to locate the exact file. To assist and figure it out efficiently, I've forwarded your case to the TP-Link support engineers who will...

@amriscos Happy to hear that.

@GrenSo Thank you very much for your detailed description. Just want to confirm, are you saying the MagentaTV One works fine when it connects to the wireless network of the BE550, but the ethernet...

@GrenSo Will do.