@nalla Hello, thanks for the detailed info. Can I have a screenshot of the device label which shows the region version of the C20? According to your description, it seems that the hardware might be a...

@_Excalibur Hello, thanks for the detailed info. Can I have a screenshot of the device label which shows the region version of the C20? According to your description, it seems that the hardware might...

@dalexander @bupkis Hello, thanks for bringing this up. This case might be escalated to the seniors and they will email you, if you are willing to do further analysis, please check your inbox. Thanks...

@kevinyohh Thanks very much for your update and we will investigate this further, then update our firmware or resources. Good days.

@DeepakPillai Hello, May I know which country are you located in and who is your ISP? Is the modem always back online automatically after the power shutdown? When the C1200 disconnected from the...

@Ady78 Hello, Do you mean the 2.4G network will just disappear and you need to reboot the router to recover it? Please help check more details and we will try to figure it out: 1. Did you try to...