@mud-flap Hi, thanks for the detailed information. Is it OK to reformat this drive on your computer? NTFS and FAT32 types are suggested. However, if it still cannot be recognized by this router,...

@Aymenkc Hello, You may need to contact the local tech support to check the warranty cause the device seems faulty. https://www.tp-link.com/en/support/contact-technical-support/#Hotline-Support Good...

@SoporteNF Thanks. This will be forwarded to our developer and please keep an eye on the official website once we release new version for it.

@J123495 Hi, yes, you may log into your cloud account on the Tether app. For the web UI, you can just type in the default login URL or the router's IP address to login, and there is no need for this...

@AMelendez Hello, may I know your detailed network topology, do you mean you have also an Archer A7 router? How do they connect to each other? If the WR841HP is connected to the Archer A7 wireless by...

@J123495 Hi, I think this FAQ will help explain the cloud account function for you: Brief introduction of cloud functions on TP-Link wireless router May it help.