@Betovanbuuren Hello, Are both the Samsung phones S20 Ultra and Note 10+ are running Android 10 version? How about other AX devices, are they connected stably? We will feedback this issue to the...

@piepngln Hi, Do you mean you have already tried to disable the MAC Filtering on the router web UI but your laptop still cannot access the router? If it is the case, you may need to reset the router...

@SoporteNF Hi, As you showed, the hardware of your router is TL-WR940N(ES) Ver:5.0, so you may download the latest firmware for it: https://www.tp-link.com/ar/support/download/tl-wr940n/v5/#Firmware...

@Pgtits May I have the exact model number of your AC1200, is it Archer C6/A6/C1200? It is suggested to check the Specifications on the TP-Link official website for your router, Archer C6 for an...

@nufer9536 Hi, if the WAN LED is not on, it is suggested to try the below troubleshooting: 1. Check and ensure the cable between the modem and the A2300 is firmly connected. 2. Try to insert that...

@Raj180598 Hi, may I know who is your ISP? If it is a cable connection from your ISP, it is suggested to configure the WAN on the C60 as Dynamic IP but not Static for a try: What should I do if I...