@Rhyleigh-k Please check below. How to hard reset TP-Link wireless access points, extenders to factory defaults

@Rotem_Shavit Great, glad to hear that the issue was resolved. Thanks.

@lucasShaw What's the model No. of your extender? Such as TL-WA850RE, RE200. And how about the firmware version of your extender? When the issue is there, please login to Extender and provide a...

@EyadB How far is RE450 from your router? Many walls. The wifi signal can be weaken by the walls and obstacles, if that's too much, RE450 may not connect to the wifi. Please check this: How to...

@AndreasW Dear customer Our new official version of tpplc utility supporting Mac OS Catalina will arrive soon. Please pay attention to our official website. BTW, where have you downloaded the upgrade...

@Weakpoint Hi there I can explain this for you: 1. First of all, the 850Mbps speed showing in your tpplc utility software is just the theoretical powerline speed. 2. In actual transimission, the...