@lfalcao Next to the TV room Deco or the service area Deco, can you get a good 5GHz signal from the front-end Deco, which is office Deco and TV room respectively. You can turn off the 2.4GHz on the...

@vonklars Hi Lars, thanks for your update. Glad to hear that you figured it out by changing the QoS parameter. Good day.

@Lars_R What is the current hardware and firmware version of your Deco E4? There is a firmware that had been released already which added custom configuration options for LAN IP and DHCP server....

@Tom_R Hi Tom, what is the current network diagram? And what is the led status of the Deco E4 right now? After the initial setup, you will see the Deco's wireless network you created, and you can...

@DanDCon Hello, we need do some troubleshooting first to locate the issue so that we can try to fix it later. 1. What is the current network diagram? 2. What is the internet connection type of Deco?...

@Alhox Hi, you can connect your computer to the modem directly, bypass the Deco M5 or the old router and verify whether it works. If it works well, you can connect the Deco M5 to the old router and...