@CaptKalime Hi, you need open the port for the Synology NAS on the main router so that the devices connected to Deco M9 Plus can access it with the WAN IP and port number. You can contact the tech...

@Nymand-Lund What is the current network diagram? Please show us a screenshot of the advanced settings page of the desktop workstation where you saw the Linked Deco. And once you open Deco app,...

@Nymand-Lund Below is the download link of the user manual. https://www.tp-link.com/support/download/deco-m5/ You can refer to the FAQs to get some instructions as well....

@Oidsman Hello, please help us to get the information below first so that we can locate the issue so that we can try to fix it later. 1. What is the current network diagram? 2. What is the led status...

@Dampi Hi, you can get the hardware version from the back panel of the actual device, here is the instruction. The firmware and operation mode can be found on the Deco app. Click the global icon and...

@kiliclat Hello, we need to do some troubleshooting first to locate the issue so that we can try to fix it later. 1. What is the current network diagram? 2. What is the led status of the Deco P7 when...