@msaad Hi, there is no compatibility issue between the Deco and Windows 10 laptop. With Win10 pc connected to the Deco's wifi, please click here to get the IP address and gateway. Then try to ping...

@Kingdaveontour1 Thanks for your information. May I know what are the country versions of the three 1.4.2 Decos? You can find them on the back label of the actual device, next to the model number....

@Mambitos Thanks for your information. As for your case, we would like to follow up via email to do further analysis. If it is okay for you, please check your inbox and get in touch with us. Good day.

@tommylux Try to update the firmware to the latest one. https://www.tp-link.com/uk/support/download/archer-mr400/#Firmware And then you can create the network profile manually to give it a shot....

@36bits Hi Jonathan, we did a test at our end and the Wi-Fi move works well as expected. As for your case, we would like to follow up via email to do further analysis. If it is okay for you, please...

@Creeper I totally understand your frustration, and our colleagues work hard and try to find a solution asap. You can keep in touch with us via email. Thanks for your support in advance.