@Uncle_Buck Thanks a lot. We need to do more tests on the slow speed issue: 1. What is the current network diagram? 2. The wired/wireless link speed of your device when it connects to the Deco. Here...

@Sankii First, please ensure that the wifi function of your device is enabled. Then find the wifi name on your cellphone or computer, click it and enter the wifi password to join it. Usually, the...

@marcelvanrooden @Narada Thanks for your feedback. We understand that. And we will inform our marketing team. Good day.

@Mapper Thanks for your reply. Generally speaking, the wired connection is more stable than wifi connection, it is normal that the latency of wifi connection will be higher than wired connection. You...

@Ken_Ang Hi, could you please provide the information we need? And have you ever changed the wifi settings? Does it work? If it is more convenient for you to describe in Chinese, that is okay. We can...

@KateA Hello, please reboot the camera first, if it still the same, factory reset the camera and reinstall it. This is the way to reset: rotate the camera upward to see the RESET button, press and...