@DroMike Hello, the guest network and host network are separated from each other when Deco M4 works in router mode, that means the devices connect to the two networks cannot access other; for...

@Jweber Hello, may I know which location you chose when you firstly set it up? You can tell me the MAC address of the HS200 and your cloud account, then we can do further analysis with these info....

Hi all, You can get the dimension size of the smart switch to buy a 2 gang wall plate to locate them together. For example: HS200: Dimensions( H X W X D ) with panel 5.06*3.33*1.74 in....

@Xzer Hello, thanks for your requesting. The HS220 is available in US now, and it does not support dual voltage. Not sure whether there is a plan to release it in Europe, while we have noted that and...

@Stetou Hello, HS220 does not support away mode, while the HS200 supports. May it help.

@MikeSee Hello, to power up the appliance plugged into the Tapo P100, the smart plug itself need to be powered first. There is a power button on the side panel, please ensure that it is turned on...