@moyunk May I know what is the hardware and firmware version of the Deco M5? Please check the country version of the Deco M5 as well, it is printed on the back panel, next to the model number. With...

@Ivin622 Definitely sure. Any updates, we will let you customers know and will upload it to the official website. Best regards.

@olewsaa Please use the original power adapter, and try to change a power socket to plug it. How do you know that the router shuts it down ever few hours? Any specific symptoms? And may I know how...

@Mahendra Hello, per I mentioned in that thread, we have released a beta firmware; First, you can change the connection type to 3G only to verify whether it can be fixed. If not, please let us know...

@LenF What is the network type of the SIM card? Please ensure that it is compatible with the MR6400. Try to change another SIM card and verify whether it can be detected. Besides, please login to the...

@khalid-khan What is the led status of the MR200 now? Please show us a screenshot of the status page of the web UI. Try to forget the network and reconnect to the TP-Link wifi and verify whether it...