@andylee Hello, where did you buy these two routers? China? What are their country versions? It is printed on the back panel of the actual device, next to the model number. Meanwhile what is the...

@Vijay399 Okay, any updates, you can reply to us via email. Good day.

@alfo68 It is glad to help you. If need any further help in the future, just be free to contact us. Good day.

@superdog Thanks for your requesting. We are working on it now. It is very recommended to keep an eye on official website or the kasa app for the updates. Good day.

@RoyalHotel200 Can you turn it on/off manually with the switch? Try to clear the schedule entries and recreate it or change another outlet. Try to re-snyc the location and timezone, you can change...

@Fabiohcd From the details you mentioned, I'm afraid that there is still something wrong about the physical connection. Below is the instruction to install it....