@Loran Hello, do you want to remove them from the categories-online devices page but keep them online ( access internet)? May I know why do you want to do it? Cause I'm afraid that it cannot be...

@taylorb100 Sorry to tell you that there is no option to disable on/off function now; and it is a smart plug, the on/off button is used to turn it on or off via a simple click. And except the on/off...

@Moonee For now we do not receive relavant information; while you can use the smart action to satisfy your some needs. You can read the below article to get more information....

@KateA Hi Kate, there is still nothing; We will email you to get these information and follow up your case. Please check your inbox later. Good day.

@DannyYorkshire Thanks for your updates, I got your points. Please provide us the MAC address of the smart bulb and your cloud account. Note: You can send to me via direct message privately. In the...

@Robin_S. I see, so it does not respond at certain time period as scheduled. You can try to hard reset and reconfigure it to give it a go. Still the same, you can contact the retailer or the local...