Forums/
Deco
2019-10-25 01:49:17
@spicy61 What is the led status of the Deco units when the wireless devices lost connection? At that time, are they still connected to the TP-Link wifi but no internet access or they lost connection...
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Forums/
Wi-Fi Routers
2019-10-25 01:28:07
@Whammamoosha Hello, sorry to respond late. We take some time to confirm with our engineers, it is designed so to make you add the devices into parental control list once they had connected to the...
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Forums/
Deco
2019-10-25 01:17:49
@Barruncho Thanks for your requesting, we will do some troubleshooting to locate the issue. 1. What is the current network diagram? How do you connect them together? 2. Try to connect your computer...
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Forums/
Wi-Fi Routers
2019-10-24 07:38:44
@Shaiful Hello, it is not a bug, it should be related to the time settings of the router. You can change the time settings of the router or change the time zone and change it back to the right one....
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Forums/
5G/4G Routers
2019-10-24 07:29:20
@Mallevs Thanks for your reply. Cause the current situation is a little weird, our engineer will follow up your case via email later, if you are willing to do further analysis, please check your...
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Forums/
Deco
2019-10-24 07:15:48
@s_rosenthaler Thanks for your updates. Sorry for the inconvenience caused here. We pushed the product engineer again and make them release the firmware as soon as possible, Please wait for a while...
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