@Nicole1983 Hello, this HS100 is a smart plug, not a gateway, usually a wireless router plays as a gateway, it is just like the Osram smart bulb, which need connect to the main router's wifi to make...

@Irishguy Thanks for your updates. How do you connect the radiator to the HS110? Try to power cycle them and take some time to verify the changes on energy usage page. Meanwhile, you can chaneg...

@Octron Thanks for your requesting. It seems that you customized the device icon of the smart plug; for now it is suggested to remove the custom icon and use the default ones. And this issue will be...

@cyr Try to reboot the router and clear the cache of the web browser and then relogin to the web interface to check it. You can hard reset the router by holding the reset button/hole for 10s with the...

@Moist For your information, you can create the different SSID for the repeater, while the password cannot be customized, it must be the same as the main router's wifi. If you do not want to other...

@rvnge For the firmware you mentioned, we figured out that it was released in Japan. Below is the download link: https://www.tp-link.com/jp/support/download/archer-c6/#Firmware So I'm curious where...