@Romualds Hello, sorry what I meant is we can change the device name of the HS100 on the kasa app; for the HA100, there is no option to rename it. Good day.

@Tamminga That would be great, glad to hear that it works finally. Now you can enjoy the internet. Best regards.

@S.-_srinivas Please contact the tech support to check the warranty service. FYI, as the warranty policy, troubleshooting is necessary....

@Ruthramgandhi Hi, the driver for Mac OS 10.15 is not available yet, but our engineers are working on it and do the tests round and round to ensure the performance, The ETA will be in the middle of...

@Chanlay As you can see, the kernel version exceeds the version supported by official driver,, you can search the driver online and give it a go. Good day.

@Cromox Please double click the TP-Link USB adapter under device manager-network adapter page and tell us the device status. Please ensure that you have installed the driver on the Windows 10 pc....