@Daveomania Hello, we will do some troubleshooting and try to fix it. 1. What is the network diagram? How do you connect these devices together？ 2. What is the operation mode of the Deco? 3. Could...

@dippy These info will be stored on the Deco itself. You can view setup info on the Deco app, under advanced-more-IPV4 page; for wireless settings, you can go to wifi page. Meanwhile, you can access...

@MasterBister You can buy a wifi range extender to extend the wifi range, while cause the two devices will connect to each other by wireless, the actual performance of the extender will be affected...

@Seong What is the current network diagram? How do you connect these devices together? Please show us a screenshot of the error message. Try to move the second unit closer to the main Deco, do you...

@Flaga_m Thanks for your reply. M7650 supports this feature to get internet from it via USB cable, it won't be deleted by the firmware upgrade, at leat not yet. Try to change another USB cable and...

@extingy Hello, we are confirming it now. Any updates, we will let you know. Good day.