@Mne2019. For your information, the Deco can connect to each other by wired cable or wireless. Back to your case, so long as the new Deco can get internet from the existing network, no matter which...

@Betand Please show us a screenshot of the restricted content page. May I know how do you setup the parental control for your child? What is the MAC address of it? Is there any other device which has...

@Betacart Hello, you can turn on the specific Deco unit only and connect your device to it. Then you can click the internet icon and hit the Deco unit you have connected and turn off the mesh for the...

@jacktiew Hello, the latest firmware has added individual switches on both 2.4G and 5G networks. If you want to keep devices connecting to the 5GHz to get better performance, you can go to more-wifi...

@NA2598 Sorry for the inconvenience caused here, we will do some troubleshooting and try to fix it. What is the light status of the VR400 when it goes offline? With your computer or smart phone...

You are welcome, glad to help you. If need more help in the future, do not hesitate to contact us. Best regards.