Still the same, you can return it and get a new one. This time, if possible, you can test its performance at the store first. Good day.

You are welcome, glad to help you. If need more help in the future, do not hesitate to contact us. Have a good day.

@QuimC Thanks for your valued reply. Glad to hear that you fixed it. Congrats. Now you can enjoy the internet with the TP-Link router. Any further problem, please let us know. Best regards.

@Splee How many devices connect to the Deco M5 simultaneously? Please verify whether they obtained valid IP address from the Deco automatically which do not show up under network/online devices list....

@robincruseo The available driver for Mac OS is up to 10.14; while there is no one for 10.15 yet. https://www.tp-link.com/support/download/tl-wn725n/#Driver You can install the 10.14 driver to give...

@StijnDeco Thanks for your reply. 1. Try to disable the antivirus feature via the Deco app; 2. Please verify the IP address and gateway of the TV receiver. 3. Any special settings need to do to make...