@ThomazFF Hello, what is the current network topology/diagram? And what are the model number of the 2 switches? With computer connected to the Deco which stays in the living room, please check...

@janoosti Thanks for your reply, we will get some details first and try to figure it out. 1. Please disconnect the Node 1 and Node 2( or power them off) when the main unit stops working, after that,...

@LeoS Hi, what is the model number of the Osram smart bulb? Is it included on the compatibility list of the Deco M9 plus? https://www.tp-link.com/Deco-M9-Plus/compatibility/ And what is the current...

@Prince.Chiu Once you setup Deco mesh system well, you can use the Deco app to manage it with your TP-Link ID, both locally and remotely. Good day.

@MAC28 Hello, Keith, we will do some troubleshooting first and try to fix it. What is the IP and gateway obtained with your device connected to the Deco M5? As you mentioned, "if you walk down close...

@netizensmith Is there anyone who pressed the reset hole on the Deco itself or remove them from the Deco APP by accident? You can try to reconfigure it and make it access internet first, and then...