@SirDigital Is it still detected by the router even though it is unaccessable? Can you see it on the web UI of the main router? How did you access it? Please show us a screenshot of the picture. Try...

@Donat0 Hi sorry to tell you that the RE350 does not support firmware recovery feature, so there is not much we can do. You can contact our tech support via email to check whether it is qualified to...

Hi all, We got a feedback from our customer who had the same issue to join the 5GHz with his extender, while it is RESOVLED by the firmware upgrade of the virgin Media Hub. So have you guys updated...

@Zahackn With your smart phone connected to the hotel wifi, what is the IP and gateway obtained by your phone? Meanwhile, you can try to configure the 902AC as a repeater to give it a go. Please...

@LaBa It is the Channel avoidance mechanism which causes this issue. Cause the LTE/3/4G uses the same wifi channel as the TP-Link wifi, to avoid conflict between each other, the wifi channel will...

@QuinnHUN Thanks for your reply; cause the HDD connects to the router via an external HDD case, to narrow down the issue, it is suggested to connect a HDD to the USB port of the C1200 directly and...