@Tomassino The powerline feature on Deco P7 is for powerline backhaul, which is different from the powerline adapters and the Deco P7 cannot pair with them via the pair button. While you still can...

@Alfkbort So the current network topology is modem -- Deco P7 )))(((Slave Deco P7 -- home plug 1--powerline--home plug 2--home alarm？--- means wired cable )))((( means wireless. What is the light...

@sheramil @IanC When the issue happened, please login to the web interface of VR1600v and take a full screenshot of the status page. Meanwhile, what is the bandwidth you paid for ISP, including...

@Spentit Would you mind do further troubleshooting with us, if it cannot be fixed, we will offer a replacement. Have you ever removed the security for the 5GHz-2 and make it open? After that, can you...

@DANIK1956 With new firmware released, it doesn’t mean that the firmware will upgrade both PIB and NVM versions. Sometimes it just upgrades either one, PIB or NVM. So it varies to upload the PIB file...

@Krypton11 What is the light status of the powerline adapters when the internet crashed? Are they all TL-PA9020? At that time, can you get internet with computer connected to the main router? Please...