@Johnzxr Hi John, like ajharvey said, does VLAN ID need to be enabled to make the internet work? If so, you can connect the Deco to the existing AC750 to make it access internet first, and then you...

@TimmieG It is our pleasure; if need more help in the future, do not hesitate to contact us.

@Johan123 What is the country version of the Deco M5 which you can find on the bottom label of the actual device, next to the model number. I checked the firmware release note, the 1.2.3 build...

@gazza_2please read the reply on this thread.

@PennyLane How many Deco do you have in total now? Have you ever tried to swap their locations to give it a go? What is the current firmware version? Is there any firmware available notification...

@PennyLane How do you connect the Sonos to the Deco M5? By wired cable or wireless? Have you received any update available notification on your Deco app? If so, you can update the firmware and...