Hi, What do you mean that the router updates the DDNS with IP address but cannot connect to your home? At that time, can you access the MR200 with the domain name? If not, is there any error message?...

Hi, The log has nothing to do with the current unstable connection issue. Instead, there is an internal firmware you can install it to give it a go. I will email you that. After that, you can take...

Hi, We do have routers which support L2TP VPN server, while if you want to connect the router to the existing L2TP VPN server with encrypted data, I'm afraid that there is no device may able to work...

Hi, We will get some details to do further analysis and try to fix it. 1. Have you ever registered IPV6 service with BT? 2. Please show us a screenshot of the status page where we can see the IPV4...

Cause you swapped a new router as the same type, you can install it and observe its performance, whether the network connection is stable or so.

Have you resolved it yet? The 901ND has smart DHCP, once it detects that there is another DHCP server existed, it will turn it off automatically and works as a DHCP client, vice versa. Meanwhile the...