if you can access internet from it, that means the router is working fine; you can contact your client to confirm it, or like Archer C8 said, you can login to the web interface to get the Mac address...

Hi, For your information, the smart actions featue will be available soon, and you can give it a go after that. You can keep an eye on official website or kasa app. For now, you can setup schedule...

I see, thanks for your reply. As the warranty policy, they need take responsible for it. You can wait for their feedback. Any updates, you can let us know.

Hi, You can setup schedule to turn it on or off at a certain time automatically, do not have to control it manually. Below is the instruction: https://www.tp-link.com/support/faq/947/ While, there is...

Hi, Below is the instruction to configure the 855RE. https://www.tp-link.com/support/download/tl-wa855re/#video Please use the main router's wifi password to set it up and this password cannot be...

Hi, The reason I ask how do you connect the RE450 and main router is to confirm their connection type. At the first beginning, you told me you have configured the RE450 access point successfully,...