Hi, May I know how did you know that it seems to use data twhen router is switched off? With the sim card inserted into the MR6400, you can check the traffic volume left before you power it off, once...

Hi, To login to the web interface of the M7350: 1. Please ensure that your device has connected to the M7350 2. And then please follow the instruction below to login:...

Hi, What is the light status of the MR6400when the connection drops out? At that time, please login to the web UI and take a snapshot of the status page and export to us; and please go to...

Hi, Below are some instructions you can give it a shot. 1. Optimize the wireless settings of the D2. 2. Enable the DHCP address reservation and setup a static IP for the cellphone. Instruction as...

Hi, We will collect some details and do further troubleshooting to fix it. What is the light status of the VR900 when it goes offline? Especially the internet light and the DSL light. With your...

Hi, Below is the instruction to setup access control on the VR900V. https://www.tp-link.com/support/faq/1743/ May I know how did you set it up? Please show us a screenshot of the access control...