Hi, When WDR4300 failed to ping the C50, please connect your computer/cellphone to the WDR4300 and check its IP address and gateway. https://www.tp-link.com/support/faq/838/ Note: Please show me a...

Hi, Glad to hear that it was resolved finally. we have noted that, thanks for your valued reply. If need more help in the future, do not hesitate to contact us. Good day.

Hi, The new 4220 has powerline led off, that is why it does not work. Please plug the new 4220 and the 4010P into the same room and plugged into the wall sockets directly, after that, try to pair...

Hi, What is the light status of the 8010P? Do you use all the adapters together or use the 8010P to replace the 4010p? What is the speed you can get from the 8010P? And the speed from the 4010P in...

Hi, So the adapter which stops working is WPA281? What is the light status of it? With your device connected to it, what is the IP address and default gateway? Below is the instruction:...

Hi, What is the light status of the 9610? Please ensure that the powerline lights are on, which looks like a saturn/global. Below is the instruction to pair them:...