thanks for your reply. for the sales issue, it varies in different countries; back to your case, per I said before, we will remind our R&D team. Good day.

Hi, Please login to the web interface of the VR900 and show us a full screenshot of the advanced-status page. Meanwhile, with your device connected to the VR900, please run a speed test and send me...

Hi, What is the current problem of the VR400? More details will help a lot. Good day.

Hi, Please tell us the current hardware and firmware version. When and where did you buy this router? Good day.

Hi, Do you have the same error message when you go to advanced-wireless settings page? When and where did you buy this router? Good day.

Hi, Is there any DSL /telephone line connected to the DSL port？ Who is your internet service provider? When and where did you buy this router? Good day.