Hi, To use Tether app, first you can register a cloud account; https://www.tplinkcloud.com/ Then you can login to the Tether app with it and manage your device. Good day.

Hi, The 2.4GHz won't work once you disable it via the app, while cause the 2.4GHz and 5GHz have the same network name, the wifi network you saw on the devices should be the 5GHz. You can try to...

Hi Lunatic, You can setup the same ssid and password for the Deco M4; And your devices can connect to it automatically. Good day.

Hi, When WDR4300 failed to ping the C50, please connect your computer/cellphone to the WDR4300 and check its IP address and gateway. https://www.tp-link.com/support/faq/838/ Note: Please show me a...

Hi, Glad to hear that it was resolved finally. we have noted that, thanks for your valued reply. If need more help in the future, do not hesitate to contact us. Good day.

Hi, The new 4220 has powerline led off, that is why it does not work. Please plug the new 4220 and the 4010P into the same room and plugged into the wall sockets directly, after that, try to pair...