Hi, Could you please take a short video of this issue and send to us to do further analysis? Meanwhile, it seems that it is the physical installation issue, if possible, it is suggested to reinstall...

Hi, The US ocmmunity is isolated, serving the customers in US , while the EN community serves the global users. Due to jet lag and some other reason, we may delay in response; and for your case, I...

Hi, Please provide the information below so that we can do further analysis and fix it. a. Any specific symptoms of the automatic reboot issue, what is the light status at that time? if possible,...

Hi, Sorry for the inconvenience caused here, I confirmed with our engineer and the latest firmware supports English only. And we reported this to our engineer and they will correct it later. Sorry...

Hi, You can use the IPTV function to setup VLAN. Below are 2 instructions you can have a look: https://www.tp-link.com/support/faq/1538/ https://www.tp-link.com/support/faq/1546/ May it help and have...

Glad to hear that ^_^