In nornal case, we can put the range extender about 10-15 meters away from the host router on the same floor without barriers between them. The real distance varies from different environments. It is...

Hi, Sorry to tell you that we can provide English service for global users now. It is suggested to contact the local tech support to get some suggestion....

Press the device name in Online devices list, you will be able to see a Pen icon beside the name, press the Pen icon, we can change the device's name. Deco recognizes the device via it's MAC address,...

Please take your time to test the speed directly through your Fritzbox and get back if there is any further issue. As for your kindly feedbacks about the product feature, we will feed back to our R&D...

Hi, you are most welcome, and glad to help you. If need any further help, just let us know. Good day.

To locate the issue, please provide more details about your case: 1. What is the firmware version on your router? 2. How do you set the Parental Control? What result do you want to get from these...