Hi, It is suggested to configure Deco M9 PLus as access point mode, then the devices connected to the Deco units can communicate with other device in the same netmask. May it help and have a nice day.

Hi, Thanks for your reply. May I know what is the model number of the main router？ And when and where did you buy this extender? Thanks in advance, and have a nice day. wasabicola wrote The light...

Hi, For your information, the RE580D does not support 5GHz in band 4, that is the reason why you cannot detect the 5GHz when it uses channel 149, 153, 157 or 161. And we have confirmed that the...

Hi , We do have some feedback that indicates the Deco may not work properly after the firmware update, while compared to the amount of the Deco users, it is very limited. So you can update it and...

Hi, Sorry to hear that you have some difficulties with the Deco units, while we can do further troubleshooting to fix it. 1. What is the current network topology? 2. What about the light status of...

Hi, Sorry to hear that you have some difficulties with the Deco M9 plus. We can do further troubleshooting and try to fix it. What is the current network topology/diagram? And what is the light...