Hi, Is it Archer D7 V1? What about the light status when you lost the wifi connection; and is it still connected to the wifi at that time? Or it is connected but no internet access? Do all the...

Hi, You are most welcome; do not hesitate to contact us if need more help. Have a nice day.

Hi, Archer C4000 is a wireless router, no DSL port; if the HFC connection provides a cable, it will work with the C4000, you need plug it into the WAN/blue port of the C4000 to configure it. while...

Hi all, It does not support this feature yet, while we will remind our R&D colleagues and they will work on it. You can keep an eye on official website or Deco app for more updates. Have a nice day.

Hi, Sorry to tell you that there is no method to downgrade it via the Deco app yet, and the USB port is not available to do that either. While it can be used to charge some other devices. Have a nice...

Hi, We asked the cloud ID to do further analysis, while we do recognize the GDPR and we have noted that. We will pay more attention on it. It is a troubleshooting method to disable fast roaming or...