Hi, What is the IP address and default gateway obtained by your cellphone and iPad when they cannot access the actual internet? Below is the instruction: https://www.tp-link.com/en/support/faq/838/...

Hi, There is no web UI for Deco unit yet, while our R&D colleagues are working on it and evaluate its feasibility. Any updates, we will post on the official website, so you can keep an eye on it or...

Hi, What is the current network topology/diagram? In other word, how do you connect these Deco units together? What do you mean you can see 2 wireless access points for your network SSID? Is it that...

Ian_Richardson wrote TP-Link you have said that this will be a feature of a firmware update, WHEN? It is basically a fundimental requirement, surely? I asked another question that hasn't had a reply,...

Hi, Glad to hear that you started with home automation which is much easier and more convenient. Please give us more details if you have any problem and then we can try our best to help you. Have a...

Hi, What is the light status of the Deco M5 and what is the current network topology/diagram? Please tell us the Mac address of the Deco M5 and the cloud account. Is there any error message if you...