Hi, Who is your internet service provider and what is the current network topology? Without any devices connected, please connect one computer to the C60 directly and go to speedtest to run the test...

Hi, I see, sorry for the trouble caused. If you want to buy a product regarding to some specific features, you can contact our tech support to verify whether it supports in case of potential loss....

Hi, Please kindly provide the below information regarding to your issue. 1. The IP address and default gateway obtained by your device when the DHCP server is available. 2. The IP address and default...

Hi, Cause some advanced features are based on the gatetway/NAT, which the Deco works in AP mode, it is not a gateway/NAT anymore, so there may be no plan to add it. While we will remind our R&D...

Hi, The Deco supports guest network in AP mode, while the guest network and main network are not isolated for now. Our engineers are working on it and evaluate it. May it help and have a nice day....

Hi, There are two options may satisfy your needs to create one network only. 1. Unplug the cable between the Hitron modem and the switch, instead, connect the switch to the Dec9 M9 plus and the...