Hi, Thanks very much for your feedback. We do have a model that with Ethernet port downwards, namely TL-PA4010P kit. Please check: https://www.tp-link.com/uk/home-networking/powerline/tl-pa4010p-kit/...

Hi, Please check if you are 2-3 meters away from the wifi adapter other than the wired adapter. TL-WPA4220 contains a wired adapter and wifi adapter. Wired one is used to connect to a router to...

Hi, Are you from UK? We do not sell single powerline device. Powerline devices should work together at least two device. But we have some authorized retailers they may sell the single unit like...

Hi, Sorry for late reply. It is suggested to change the location of the second powerline device on the location of attic. If possible, could you please take the second powerline to the groud floor...

Hi, With extender powered on, please go to airport service in the list of the network, then click on Advanced button, check if there is an option to allow you to select preferred networks. If it is,...

Hi, In your case, extender should be failed to configured with 2.4G or 5G off. Please give it a hard reset and reconfigure again. Reset: press the reset hole/button on it with it on for 10s until all...