Hi, Did you set any guest network on deco m5 like below? https://www.tp-link.com/en/support/faq/1461/ If so, did you connect your wireless devices like speaker to the guest wireless? If it is, please...

Hi, Deco app does not support other ddns except TP-LINK DDNS yet. If you need TP-LINK DDNS, please go to deco app--TP-LINK DDNS to register. Good day!

Hi, Deco M9 Plus is tri-band Mesh system. Only 2.4GHz band and 5GHz band 1 would broadcast wireless signal for clients to connect. The other 5GHz band is only used for connecting the Deco units, not...

Hi, It is suggested to change the DNS on deco app first. About how to change the DNS, please check: https://www.tp-link.com/en/support/faq/1855/ Please change the DNS manually to 8.8.8.8 and 8.8.4.4....

Hi, Sorry for late reply. There is no problem with the firmware 1.2.6 Build 20190308 . So, please feel free to do a firmware upgrade. Any feedback, welcome to back. Thanks, have a nice day!

Hi, To locate the problem quickly, could you please provide some information about the issue that you have on your router? So, is there any error message showing up when you connect to OPen VPN? If...