Hi, Sorry for the confusing caused. please confirm the account you want to change to is not registered on our cloud server. Does it mean my friend should not create TP-Link ID prior to me making the...

Hi, Deco P7 and all Deco series products will choose a best channel when it detects ths current channel it is on is not so stable or unavailable. So, it is not regular for Deco to change the channel...

Hi, Sorry for the inconvenience caused here. For your information, 4 HDD in one port is extremely beyond the ability of a simple router, so it is not recommended to use like that. Meanwhile, you...

Hi, You may misunderstand, change the owner account means that you transfer the ownership of the network to your friend; after that, your friend can install Deco app on her phone with her TP-Link ID...

Hi, Great to know that it works finally. Congrats ^_^ If need any further help, do not hesitate to contact us. Good day. dystopian wrote Thank you for your help. As I was following your instructions,...

Hi, Is there any error message if xiaomi camera failed to conect to Deco? What about other devices? Can they connect to the Deco? Meanwhile, it is suggested to disable 5GHz network on Deco app to...