Hi, Do you mean kasa app? Sorry to tell you that it is not available for PC yet, instead it is for mobile devices now. https://www.tp-link.com/en/support/download/hs100/#Apps Good day.

Hi, First, you can update the firmware to the latest one, and you can move it closer to the main router to do a comparison test. Just take your time to do that, any updates, please let me know. Good...

I'm afraid so, cause 2 entries cannot exist at the same time based on the current situation. It can not satisfy your needs. Good day.

Hi, Below is the setup video you can refer to : https://www.tp-link.com/en/support/download/td-w9970/#video Meanwhile, please notice that the IP address changed should be the same subnet as the main...

Hi, what is the current network topology? How do you make them back to work once they lost signal? At that time, with your device connected to it, what is the IP address and default gateway obtained...

Hi, For your information, the IP address has changed after the initial setup, it is not 192.168.0.254 anymore, instead, it is assigned by the main router. That is why you can not access it with...